From: Ensuring usability of future smart energy control room systems
Task | Daily | Weekly | Monthly | Less than once a month | Never |
---|---|---|---|---|---|
Receiving error reports from customers | 47.5% | 10% | 12.5% | 12.5% | 17.5% |
Forwarding error reports for localisation | 65% | 10% | 10% | 2.5% | 12.5% |
Localising reported errors | 55% | 22.5% | 10% | 5% | 7.5% |
Forwarding localised errors to a technician | 65% | 12.5% | 7.5% | 7.5% | 7.5% |
Solving localised errors on site | 2.5% | 2.5% | 0% | 5% | 82.5% |
Checking data plausibility with weather information | 35% | 15% | 7.5% | 12.5% | 30% |